Privacy Policy
This policy explains the information used to process orders, deliver products, provide support and protect the service.
Information we collect
We collect only information reasonably needed to operate the marketplace.
- Delivery email, order ID and selected product details
- Payment status and blockchain transaction references where applicable
- Support messages and basic security or diagnostic logs
How information is used
Information is used to create and verify orders, deliver purchased products, answer support requests, prevent abuse and meet legal or accounting obligations.
Sharing, retention and security
Information may be processed by hosting, payment, email and support providers only as needed to deliver the service. We retain records only for operational, dispute, security and legal needs and apply reasonable safeguards to stored information.
Questions
For a privacy request, contact support through the live chat and include the relevant order ID without sending passwords or unnecessary account credentials.